Privacy Policy

We collect information you provide directly to us, such as your name, email address, phone number, and delivery address when you place an order or create an account. We also collect payment information (processed securely by Razorpay) and usage data such as pages visited and device information.

We use the information we collect to process and fulfil your orders, send order confirmations and shipping updates, respond to customer support queries, improve our products and services, and comply with legal obligations.

We do not sell or rent your personal information to third parties. We share your information with shipping carriers to deliver your orders, payment processors (Razorpay) to handle transactions, and service providers who assist in operating our platform. All third-party service providers are contractually required to keep your information confidential.

We implement industry-standard security measures including SSL encryption, secure password hashing, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure.

We use essential cookies to maintain your session and remember your cart. We do not use tracking or advertising cookies.

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at support@rudx.in.

For any privacy-related questions, contact us at support@rudx.in.